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Sunday, April 17, 2022

Features of Microsoft Dynamics 365

 App Modules – As functional areas spread this new WYSISYG designer allows for creating app modules – essentially sub-sets of the overview organization’s functionality.

Site Map Designer – A complementary feature to the app modules is a built-in Site Map editor to create a site map for each of the app modules.

Business Process Flow Enhancements – This functionality has great new stuff: Concurrent BPFs per record, new drag-n-drop designer, timer, suggestion bubbles, ability to call workflows directly, and more

Editable Grids – It allows for in-line editing, JavaScript and other web resources, grouping, dragging columns around, plus additional capability in the mobile apps

Relationship insights – This feature is online only and takes your customer engagement to the next level. Your assistant will analyze your data and provide suggestions, capture rich signals from Exchange, generate a collection of Action cards, and more

Dynamics 365 App for Outlook – The app was introduced in 2015 and gets significant updates with this release. It persists on the right side of the screen displaying the recipient list, the related records, the ability to create new records, and also embed templates and attachments

Mobility – lots of great stuff here: new workspace, colors and layout, editable grids, track content directly, and task flows are now GA.

Relevance Search – formally a preview feature now has faceting filtering and full inline results

Interactive Service Hub Enhancements – A few minor but nice enhancements including the ability to email a link and searching

Learning Path – The learning capability will now include authoring content to walk a user through your learning videos, how-to, and other documentation.


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